Facilitating with heart goes beyond tools and techniques — it’s about the inner attitude you bring to every conversation. Learn how metaskills like curiosity, compassion, and calm can transform meetings from surface-level to deeply human and effective.
Too many roles, too little value—that’s the reality in many software organizations today. This post explores how the business-IT divide created bloated delivery structures, what it costs us, and how to simplify your operating model, refocus on outcomes, and support people through change.
A smooth workflow can make or break a software team’s delivery. In this post, we explore how to design workflows that truly work—by separating activities from statuses, avoiding common pitfalls, and using tools that support real progress. Bring order, focus, and flow back into your team’s daily work.
Confident forecasting starts with something simple: knowing how much your team can actually deliver. This post shows how capacity planning—done right—can help you avoid overcommitment, hit milestones, and support better decisions without the guesswork.
Conversations drive true alignment—not documents. If you’ve ever experienced misalignment despite having everything written down, you’re not alone. Real clarity comes from dialogue, not just documentation. Here’s why talking beats writing when it comes to getting teams on the same page.